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PPID
About Danareksa Public Information Services
PT Danareksa (Persero) (“Danareksa SOE Holding”) has been entrusted by the Government of Indonesia to serve as the first State-Owned Enterprise (SOE) Holding specializing in Transformation and Investment, managing SOEs across various sectors. As a Holding entity, Danareksa is tasked with optimizing business performance and delivering added value to its managed SOEs through sustainable transformation and investment initiatives.
In carrying out its strategic role, Danareksa places transparency as a key pillar in building public trust and strengthening good corporate governance. To that end, Danareksa has established and strengthened the function of the Information and Documentation Management Officer (PPID), both at the holding level as the Main PPID and at the sub-holding level as the Implementing PPID. This structure is designed to ensure that information transparency is implemented comprehensively, consistently, and in an integrated manner throughout the Danareksa Group. In addition to fulfilling the mandate of the Public Information Disclosure Law, this initiative also enhances inter-company synergy and facilitates the exchange and updating of public information data.
In line with the digitalization era, Danareksa also provides an informative digital platform, including a mobile PPID application as the primary means to facilitate public access to information. This service includes features such as a public information document directory, allowing the public to access annual reports, financial statements, and the company’s strategic work programs. In addition, request forms are available for those seeking more specific information, as well as objection forms for cases where the information received by the requester is inaccurate, delayed, or not responded to by the company.
The efforts to improve the quality of information services have successfully positioned Danareksa as one of the Top 10 Most Informative State-Owned Enterprises (SOEs) with a score of 97.97 at the 2024 Public Information Disclosure Award held by the Central Information Commission. This achievement serves as concrete proof and also a catalyst to be more proactive in delivering services that are more transparent, innovative, and responsive to the needs of the public.
Going forward, Danareksa is committed to continuously strengthening the information transparency ecosystem as part of the company’s transformation strategy, particularly through enhanced cross-company collaboration within the group and the internalization of transparency as a sustainable work culture. With a solid ecosystem in place, Danareksa is optimistic that it can foster greater public trust, accelerate data-driven decision-making, and deliver tangible benefits to society and all stakeholders.
A Brief Overview of the Establishment of Danareksa’s PPID
Danareksa’s PPID (Information and Documentation Management Officer) was established in June 2024 at both the holding and sub-holding levels through the Board of Directors Decree Number: KD-21/DR/DIR/06/2024. This establishment represents a strategic step by the company to strengthen its commitment to public information disclosure. To ensure its effective and integrated implementation, the PPID function is placed under the Corporate Secretary unit as the Main PPID, supported by Legal & Compliance as the Advisory Team, and involves all work units to ensure the accuracy, completeness, and appropriateness of the information managed and delivered to the public.
The PPID structure within Danareksa consists of the Main PPID at the holding level and Implementing PPIDs across all sub-holdings. Each PPID unit performs public information service functions in a standardized manner, referring to the same guidelines to ensure consistency, quality, and integrity of information throughout all entities within the Danareksa Group. All PPIDs are also supported by information service officers who are available on business days, Monday to Friday, from 09:00 to 16:00 WIB.
In carrying out its duties, the PPID of Danareksa not only adheres to Law Number 14 of 2008 on Public Information Disclosure and the Information Commission Regulation Number 1 of 2021 on Public Information Service Standards, but has also established internal policies through the Public Information Management and Service Guidelines Number: KD-35/DR/DIR/10/2024 dated October 7, 2024. These guidelines comprehensively regulate the governance of information services, including the request flow, complaint handling mechanisms, and the reporting and evaluation systems carried out periodically. All information provision processes refer to the Public Information List and Excluded Information established by the company, and are transparently communicated through official digital channels that are easily accessible to the public.
Since its establishment, the PPID of Danareksa has implemented various strategic initiatives to improve the effectiveness and governance of public information services. These steps include strengthening the PPID structure and capacity, preparing Public Information Service Guidelines, as well as developing and updating the Public Information List and the Excluded Information List. Danareksa is optimistic that through the strengthening of the PPID function and a solid information ecosystem, it will achieve its vision as “The Leading Information Center for the Public and All Stakeholders, prioritizing speed, accuracy, and innovation in delivering information” can be realized in a sustainable way.
Danareksa Executive PPID
Public Information Disclosure Information of PT Danareksa (Persero)
1
Organizing optimal information services based on Law Number 14 of 2008 and Information Service Standards of the Central Information Commission.
2
Providing and delivering information controlled by the company in an accurate, understandable, and trustworthy manner.
3
Follow up on information requests and information objections within the prescribed timeframe
4
Provide comfortable and adequate information service facilities and infrastructure for all groups including applicants with special needs.
5
Periodically monitoring and evaluating the implementation of information service policies in the company.
6
Not asking for fees that are not in accordance with the provisions of the information service standard
7
Increase understanding and awareness of the provisions for utilizing information information information services and the responsibility of using correct information for the public.
Principal PPID Manager
Head of Corporate Secretary & CSR Division.
Vision
To become the leading information center for the public and all stakeholders, which prioritizes speed, accuracy, and innovation in information delivery.
Mission
- Organizing and ensuring access to information services in accordance with applicable laws and regulations.
- Provide accurate and reliable information through good standards of information verification and validation and ensure regular updating of information.
- Regularly improve the competence and quality of communication and information management resources.
- Actively informing about the company’s latest developments as part of our commitment to transparency.
- Ensure the availability of facilities that facilitate public information services.
- Conduct periodic monitoring and evaluation of the implementation of information services in the company to improve service quality.
Main PPID (Holding)
PPID Implementer (Sub Holding)
Regulations Concerning Public Information Disclosure
No. | Information | Download Document |
|---|---|---|
1 | Regarding Public Information Disclosure | |
2 | Regarding the Implementation of Law Number 14 of 2008 | Government Regulation of the Republic of Indonesia Number 61 of 2010 |
3 | About Public Information Service Standards | |
4 | About Public Information Dispute Resolution | |
5 | PPID Holding Information Service Guidelines | |
6 | Danareksa PPID Team Structure | |
7 | Danareksa Public Information Management & Service Policy |
Standard Operational Procedure (SOP)
No. | Information | Download Document |
|---|---|---|
1 | Documented Information SOP | |
2 | SOP for Managing Public Information Requests | |
3 | Determination and Updating of Public Information List | |
4 | SOP for Testing Consequences of Excluded Information | |
5 | SOP for Public Information Services or Requests | |
6 | SOP for Handling Objections | |
7 | SOP for Determining and Updating Public Information Lists | |
8 | SOP for Information Documentation | |
9 | SOP for Consequence Testing |
Who can make a request for public information?
Every Indonesian citizen (WNI) or Indonesian legal entity as stipulated in the Law of the Republic of Indonesia Number 14 of 2008 concerning Public Information Disclosure.
What are the requirements for submitting a public information request?
For individuals, complete their ID card; For groups, complete a power of attorney and ID card of the person authorized; For legal entities, complete the deed of establishment issued by the ministry in charge of legal affairs and human rights.
How do I submit a public information request?
Applicants can utilize in-person or online services through the following company websites:
- Direct Service
Menara Danareksa Lt. 20
Jl. Medan Merdeka Selatan No.14
Gambir, Central Jakarta - Online Services
Information Submission Form
What is the mechanism for PPID to respond to requests for public information?
Responses to requests for public information called Written Notices will be delivered by giving directly to the requester, sent via email that the user has registered at the time of registration.
How long does it take to get information?
Responses to requests for public information called Written Notices will be delivered by giving directly to the requester, sent via email that the user has registered at the time of registration.
What if the Requester is not satisfied with the information response?
The applicant can submit an objection to PPID through the Objection Submission Form or come directly to the information service area at Danareksa office. The applicant will receive a response from the PPID superior no later than 30 (thirty) working days from the receipt of the written objection.
How much does it cost to obtain public information?
Danareksa’s PPID services are free of charge. For duplication or recording, users of public information services can duplicate independently at the photocopy service provider located around the Danareksa office building accompanied by the company’s information service officer or prepare other electronic recording media for recording their information data.
Information service time
Danareksa opens public information services every Monday to Friday (working days) at 09.00-16.00 WIB.
Danareksa PPID Contact
Email: ppid@danareksa.co.id
Call: +62 (21) 29555 777
Reference
The Whistleblowing System (WBS) reporting system refers to the joint decision between the Board of Directors and the Board of Commissioners number KD-46-037-DIR-BPP;KEP-03DK-DR-VII-2022 dated July 6, 2022, regarding the “Violation Reporting System Policy (WBS).”
Purpose of WBS
Reporting Media
Providing space for whistleblowers to report and/or disclose facts of violations of discipline and laws and regulations in the field of civil service and in the field of general and special crimes, including other rules and regulations carried out by employees in the context of law enforcement and management system improvement.
Providing Sanctions
Provide sanctions for employees who are proven to have violated the discipline and rules of conduct of employees, as well as further process violations of general and special criminal laws and regulations, including other rules and regulations that apply in the organization.
Improving the Bureaucratic System
Improve the management system in the organization towards a clean bureaucracy and realize a proper public service delivery system in accordance with the general principles of good governance.
Increase Trust
Enhancing public trust in Ministries/Agencies and the Government in general.